Cynthia Hernandez is the Office Administrator at A Step Ahead Pediatric Therapy. She joined the team in March 2024 and plays a vital role in the day-to-day operations of the clinic. Cynthia handles scheduling, referrals, and administrative tasks, helping ensure that every family’s experience is smooth and efficient.

Her background includes a variety of customer service roles where she developed strong communication, organization, and problem-solving skills. She is also bilingual, fluent in both English and Spanish, which allows her to provide valuable support to a diverse group of families.

Outside of work, Cynthia enjoys spending time with friends and family, and her hobbies include exploring new places, trying new foods, and learning new skills.